{"id":3061,"date":"2020-06-20T15:59:58","date_gmt":"2020-06-20T20:59:58","guid":{"rendered":"https:\/\/www.quinterocreativo.com\/?page_id=3061"},"modified":"2025-06-09T07:43:30","modified_gmt":"2025-06-09T12:43:30","slug":"contactenos","status":"publish","type":"page","link":"https:\/\/www.ecotonos.org\/en\/contactenos\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3061\" class=\"elementor elementor-3061\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9067c5a elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9067c5a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09dd109\" data-id=\"09dd109\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63dbe16 elementor-widget elementor-widget-spacer\" data-id=\"63dbe16\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-9712613 elementor-section-stretched elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9712613\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f97ef74\" data-id=\"f97ef74\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-351d8e3 elementor-widget elementor-widget-text-editor\" data-id=\"351d8e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b33406f elementor-widget elementor-widget-heading\" data-id=\"b33406f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We are ready to listen to you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c52084\" data-id=\"5c52084\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b803606 elementor-widget elementor-widget-text-editor\" data-id=\"b803606\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can write to us through the main electronic means or call us on our telephone lines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-2004ba5 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2004ba5\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0392f0d\" data-id=\"0392f0d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c797364 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"c797364\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-icon-box-wrapper\">\n                    <div class=\"elementor-icon-box-icon\">\n            <span class=\"elementor-icon elementor-animation-\" >\n            <i class=\"fa fa-map-marker\" aria-hidden=\"true\"><\/i>\n            <\/span>\n            <\/div>\n                <div class=\"elementor-icon-box-content\">\n            <h3 class=\"elementor-icon-box-title\">\n                <span >Address<\/span>\n            <\/h3>\n            <p class=\"elementor-icon-box-description\">Carrera 72 # 13 A 56 Cali, Colombia<\/p>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f643deb\" data-id=\"f643deb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fcaa95 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"5fcaa95\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-icon-box-wrapper\">\n                    <div class=\"elementor-icon-box-icon\">\n            <span class=\"elementor-icon elementor-animation-\" >\n            <i class=\"fa fa-phone\" aria-hidden=\"true\"><\/i>\n            <\/span>\n            <\/div>\n                <div class=\"elementor-icon-box-content\">\n            <h3 class=\"elementor-icon-box-title\">\n                <span >Phone<\/span>\n            <\/h3>\n            <p class=\"elementor-icon-box-description\">+57 316 2957382<\/p>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3638a86\" data-id=\"3638a86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4af803 elementor-view-stacked elementor-position-left elementor-shape-circle elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"b4af803\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-icon-box-wrapper\">\n                    <div class=\"elementor-icon-box-icon\">\n            <span class=\"elementor-icon elementor-animation-\" >\n            <i class=\"fa fa-envelope-o\" aria-hidden=\"true\"><\/i>\n            <\/span>\n            <\/div>\n                <div class=\"elementor-icon-box-content\">\n            <h3 class=\"elementor-icon-box-title\">\n                <span >Email<\/span>\n            <\/h3>\n            <p class=\"elementor-icon-box-description\">contacto@ecotonos.org<\/p>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-908cf6f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"908cf6f\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91da93b\" data-id=\"91da93b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0aa0563 elementor-widget elementor-widget-heading\" data-id=\"0aa0563\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Write to us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd1a6d0 elementor-widget elementor-widget-heading\" data-id=\"fd1a6d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-medium\">Mecanismo de reclamos\/quejas del CEPF<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c597345\" data-id=\"c597345\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b5f2c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b5f2c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3975d83\" data-id=\"3975d83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15d0ce8 elementor-widget elementor-widget-text-editor\" data-id=\"15d0ce8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Sr\/Sra. Beneficiario\/a del proyecto Fundaci\u00f3n Ecotonos 114138 de CEPF, si usted, como participante del proyecto, tiene alg\u00fan reclamo que efectuar, puede hacerlo ante las instancias correspondientes detalladas a continuaci\u00f3n:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong><u>Primer nivel de Reclamo<\/u>:<\/strong><\/p>\n<ol>\n<li style=\"font-weight: 400;\">Presentaci\u00f3n de su queja a Fundaci\u00f3n Ecotonos. Correo electr\u00f3nico: contacto@ecotonos.org<br>\n<em>Su queja tambi\u00e9n puede presentarse en f\u00edsico durante visitas de seguimiento a proyectos, en reuniones o talleres.<\/em><\/li>\n<li>Fundaci\u00f3n Ecotonos desarrolla el plan para abordar la queja.<\/li>\n<li>Fundaci\u00f3n Ecotonos comunica la queja y el plan propuesto al Equipo de Implementaci\u00f3n Regional (RIT) del CEPF en un plazo de 15 d\u00edas.<\/li>\n<li><span style=\"font-size: 1rem;\">Con la aprobaci\u00f3n del CEPF\/RIT, Fundaci\u00f3n Ecotonos implementa el plan, informando al RIT sobre el progreso.<\/span><\/li>\n<\/ol>\n<div><span lang=\"ES-PE\">Tambi\u00e9n puede presentar su queja directamente al RIT. En ambos casos, el RIT informa a la Direcci\u00f3n del Portafolio del Hotspot Andes Tropicales sobre la queja y acciones planteadas.<\/span><\/div><div><span style=\"font-size: 1rem;\">&nbsp;<\/span><\/div>\n<div><\/div>\n<ul>\n<li>&nbsp;Coordinaci\u00f3n RIT Colombia: cepf-rit@andestropicales.net<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong><u>Segundo nivel de Reclamo<\/u>:<\/strong><\/p>\n<ol>\n<li>Si la queja no se resuelve, &nbsp;pres\u00e9ntela&nbsp;ante la Direcci\u00f3n Ejecutiva de CEPF a trav\u00e9s de la L\u00ednea Directa de \u00c9tica de Conservaci\u00f3n Internacional (CI).\n<ul>\n<li>L\u00ednea telef\u00f3nica gratuita en Estados Unidos: +1-866-294-8674<\/li>\n<li>portal web seguro: <a href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/10680\/index.html\">https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/10680\/index.html<\/a><\/li>\n<\/ul>\n<\/li>\n<li>La Secretar\u00eda del CEPF desarrolla un plan para abordar la queja, en consulta con Fundaci\u00f3n Ecotonos y el RIT.<\/li>\n<li>La Secretar\u00eda del CEPF implementa el plan.<\/li>\n<\/ol>\n<div>\n<ul>\n<li>Direcci\u00f3n del Portafolio del Hotspot Andes Tropicales: cepf@cepf.net<\/li>\n<\/ul>\n<\/div>\n<p>&#8220;<em>El Fondo de Alianzas para los Ecosistemas Cr\u00edticos (CEPF por sus siglas en ingl\u00e9s) es una iniciativa conjunta de La Agencia Francesa de Desarrollo, Conservaci\u00f3n Internacional,<br>\nla Uni\u00f3n Europea, el Fondo para el Medio Ambiente Mundial, el Gobierno de Jap\u00f3n, y el Banco Mundial. La meta fundamental es asegurar que la sociedad civil se dedique a conservar la diversidad biol\u00f3gica.<\/em>&#8220;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cont\u00e1ctanos Estamos listos para escucharte Puedes escribirnos a trav\u00e9s de los principales medios electr\u00f3nicos o llamarnos a nuestras l\u00edneas telef\u00f3nicas. Direcci\u00f3n Carrera 72 # 13 A 56 Cali, Colombia Tel\u00e9fono +57 316 2957382 Email contacto@ecotonos.org Escr\u00edbenos Mecanismo de reclamos\/quejas del CEPF Sr\/Sra. Beneficiario\/a del proyecto Fundaci\u00f3n Ecotonos 114138 de CEPF, si usted, como participante del &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.ecotonos.org\/en\/contactenos\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Cont\u00e1ctenos&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3061","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/pages\/3061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/comments?post=3061"}],"version-history":[{"count":20,"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/pages\/3061\/revisions"}],"predecessor-version":[{"id":3739,"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/pages\/3061\/revisions\/3739"}],"wp:attachment":[{"href":"https:\/\/www.ecotonos.org\/en\/wp-json\/wp\/v2\/media?parent=3061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}